Returns & Refunds

Last updated: July 2026

30-day money-back guarantee

If UnplugBox doesn't help within 30 days of delivery, email us for a full refund of the product price. No interrogation, no return-shipping games on defective items.

How to start a return

Email us with your order number and a sentence about what didn't work.
We reply within 2 business days with instructions.
Refunds are issued to the original payment method within 5–10 business days of approval.

Damaged on arrival

Send a photo within 7 days of delivery and we'll ship a free replacement immediately — no need to return the damaged one.

Questions? Email curry06240624@gmail.com — a human answers.